cg66 Terms & Conditions

Acceptance of Terms

By accessing, browsing, registering on, or using any part of the cg66 platform located at cg66.im (the "Platform"), you confirm that you have read, understood, and agreed to be legally bound by these Terms & Conditions (the "Terms"), together with the cg66 Privacy Policy and any additional rules or guidelines published on the Platform from time to time. These Terms constitute a binding legal agreement between you (the "Player") and cg66 (the "Operator").

If you do not agree with any part of these Terms, you must immediately stop using the Platform and, if you have already registered, request account closure by contacting cg66 support at [email protected].

Amendments to These Terms

cg66 reserves the right to modify, update, or replace any part of these Terms at any time. When material changes are made, registered players will be notified via the account dashboard notification system. Continued use of the Platform after any amendment constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The effective date at the top of this page reflects the date of the most recent revision.

Governing Language

These Terms are written in English. In the event of any inconsistency or conflict between an English version and any translated version of these Terms, the English version shall prevail in all circumstances.

Eligibility & Age Restriction

To register and use the cg66 Platform, you must meet all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the Platform:

• You must be at least 18 years of age. cg66 strictly enforces an 18+ policy and does not permit access to the Platform by any person under the legal gambling age.
• You must be a natural person (not a corporation, partnership, trust, or other legal entity).
• You must not be acting on behalf of any third party when registering or placing wagers on the Platform.
• You must have full legal capacity to enter into a binding contract under the laws of your jurisdiction.
• You must not be a current employee, officer, director, contractor, or close family member of any employee of cg66 or any of its affiliate companies, game providers, or payment service partners.
• You must not be registered on any self-exclusion programme operated by cg66 or any third-party responsible gambling organisation.

Underage Play

If cg66 has reason to believe or determines that a player is under 18 years of age, the account will be immediately and permanently closed. Any deposits made by an underage player will be returned to the original payment method used, net of any amounts already wagered. No winnings accrued during the period of underage play will be paid out under any circumstances.

cg66 strongly encourages parents and guardians to make use of internet filtering and parental control software to prevent underage access to gambling websites. We recommend tools such as those listed on recognised responsible gaming organisations' websites for this purpose.

Account Registration

To access real-money games, sports betting markets, and withdrawal facilities on cg66, you must create a registered player account. The registration process requires you to provide accurate, current, and complete information, including your full legal name, date of birth, residential address, mobile phone number, and preferred payment method.

One Account Per Player

Each individual player is permitted to hold exactly one cg66 account. Opening, operating, or attempting to operate more than one account — whether under the same or different personal details — is strictly prohibited. cg66 employs automated detection systems to identify duplicate accounts. Where duplicate accounts are detected:

• All associated accounts will be immediately suspended pending investigation.
• Any bonus funds credited across all accounts will be forfeited in full.
• Withdrawal requests from any of the associated accounts may be withheld pending the outcome of the investigation.
• In cases of deliberate fraud, real-money balances may also be forfeited and the matter referred to the relevant authorities.

Account Security

You are solely responsible for maintaining the confidentiality of your cg66 account login credentials, including your username and password. You must not share your login details with any third party or allow any other person to access or use your account. cg66 will not be liable for any loss or damage arising from unauthorised access to your account where you have failed to maintain the security of your credentials.

If you suspect that your account has been accessed by an unauthorised party, you must notify cg66 support immediately at [email protected]. cg66 recommends using a strong, unique password and enabling all available account security features.

Account Verification (KYC)

cg66 operates a Know Your Customer (KYC) verification process in compliance with applicable anti-money-laundering obligations. You may be required to submit identity verification documents before your first withdrawal or at any other time at cg66's discretion. Verification documents are handled securely and in accordance with the cg66 Privacy Policy.

Deposits & Withdrawals

All financial transactions on cg66 are conducted in Bangladeshi Taka (BDT). cg66 does not charge currency conversion fees on BDT-denominated transactions. The following payment methods are currently supported for both deposits and withdrawals:

• Mobile Wallets: bKash, Nagad, Rocket, Upay
• Cards: Visa, Mastercard

Deposit Rules

• The minimum deposit amount is ৳200 per transaction via mobile wallet methods.
• Deposits must be made from a payment account registered in your own name. Third-party deposits are not permitted and will be returned.
• cg66 does not accept cash deposits, cryptocurrency, or bank wire transfers at this time.
• Deposits are credited to your cg66 BDT wallet in real time upon successful payment confirmation. cg66 is not responsible for delays caused by your payment provider's network.
• cg66 reserves the right to set maximum deposit limits at the account level for compliance and responsible gaming purposes.

Withdrawal Rules

• Withdrawals are processed to the same payment method used for your most recent deposit, in accordance with anti-money-laundering requirements.
• Account KYC verification must be completed before any withdrawal can be processed.
• Standard withdrawal processing time on verified accounts is within 30 minutes during standard operating hours (BST, UTC+6). Processing times may be longer during peak periods or where additional compliance checks are required.
• Withdrawals of bonus funds are subject to the wagering requirements and conditions stated in the relevant bonus terms. Bonus funds that have not met the applicable wagering requirement cannot be withdrawn.
• cg66 reserves the right to request additional identity or source-of-funds documentation before approving any withdrawal request that triggers a compliance review threshold.

Bonuses & Promotions

cg66 offers a range of bonuses and promotional incentives to both new and existing players. All bonuses are offered at cg66's sole discretion and are subject to the specific terms published on the relevant promotion page at the time the bonus is claimed. The following general rules apply to all bonuses and promotions unless a specific promotion's terms state otherwise.

General Bonus Conditions

• Bonuses are available to eligible registered players aged 18 and above only.
• A welcome bonus can only be claimed once per player, per household, per IP address, and per device.
• All bonuses are subject to wagering requirements. The applicable wagering requirement multiplier for each bonus is stated in that bonus's specific terms. Bonus funds must meet the full wagering requirement before any associated winnings can be withdrawn.
• cg66 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time, with or without prior notice, in cases of suspected abuse, technical error, or material change in circumstances.
• Players may only hold one active bonus at a time unless the specific promotion terms state otherwise.
• Bonuses have an expiry period. Any bonus funds and associated winnings that have not met the wagering requirement before the expiry date will be forfeited automatically.

Bonus Abuse

cg66 employs automated and manual systems to detect bonus abuse, including but not limited to: low-risk betting strategies designed to artificially meet wagering requirements, collusion between accounts, use of multiple accounts to claim the same bonus, and systematic exploitation of game mechanics during bonus play. Where bonus abuse is detected:

• The bonus and all associated winnings will be forfeited in full.
• The account may be suspended or permanently closed.
• Real-money balances may also be withheld pending a full investigation.

Game Rules & Fair Play

cg66 offers a range of online gambling products including RNG slots, live casino table games, crash games, and sports betting markets. Each product category operates according to its own specific game rules, which are accessible within the relevant game or betting interface. These general fair play terms apply across all product categories on the Platform.

RNG Games

All random number generator (RNG) slot machines and virtual table games on cg66 use certified RNG software supplied by third-party game providers including Pragmatic Play, NetEnt, Microgaming, Hacksaw Gaming, and Nolimit City. The RNG engines used in these games have been independently tested and certified for randomness and fairness. cg66 does not modify game outcome probabilities and has no ability to influence RNG results.

Live Casino

Live casino games on cg66 are streamed from studios operated by Evolution Gaming, Pragmatic Play Live, and Ezugi. These studios use physical equipment — cards, roulette wheels, dice — dealt or operated by real human dealers. cg66 does not control the outcome of live casino games, which are determined entirely by physical game mechanics and the actions of the live dealer.

Sports Betting

Sports betting on cg66 is offered on cricket (including BPL, IPL, T20 World Cup, and bilateral series featuring the Bangladesh Tigers), football, kabaddi, tennis, and other markets. All bets are settled in accordance with the official result of the relevant sporting event as recognised by the relevant governing body (e.g., ICC for cricket, FIFA for football). cg66 reserves the right to void bets in the event of a postponed, abandoned, or incomplete event in accordance with the specific market rules.

Malfunction Policy

In the event of a malfunction, technical error, or software fault that affects the outcome of any game or bet on the Platform, cg66 reserves the right to void the affected game round or bet and return the relevant stake to the player's account. Winnings generated as a direct result of a proven technical error are not valid and will not be paid out. All malfunction decisions are final.

Prohibited Conduct

The following actions are strictly prohibited on the cg66 Platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and, where applicable, reporting to the relevant legal authorities.

• Fraud and money laundering: Using the Platform to launder money, conduct fraudulent transactions, or engage in any activity that violates applicable anti-money-laundering laws.
• Collusion: Working with other players to gain an unfair advantage in any game, including sharing hole cards in poker, coordinating bets in live casino, or any other form of team play designed to exploit the Platform.
• Chargebacks: Filing a chargeback or payment reversal with your bank or mobile wallet provider for deposits made to your cg66 account. Any account associated with a chargeback will be suspended pending investigation and any outstanding balance will be frozen.
• Use of automated software: Using bots, scripts, artificial intelligence tools, or any automated software to interact with the Platform, place bets, or exploit game mechanics in a manner not available to regular players.
• Exploitation of errors: Deliberately exploiting any error, bug, or technical malfunction in the Platform software to gain an unfair advantage. Any winnings obtained through a known error must be reported to support and will not be paid out.
• Minors: Allowing any person under the age of 18 to access or use your cg66 account, whether intentionally or through negligence in safeguarding your login credentials.
• Multiple accounts: Creating or operating more than one cg66 account for any purpose, including circumventing self-exclusion, reclaiming bonuses, or evading account restrictions.

Account Closure & Suspension

cg66 reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, for reasons including but not limited to: breach of these Terms, suspected fraud or money laundering, failure to complete KYC verification, underage play, or at cg66's sole reasonable discretion for compliance purposes.

Voluntary Account Closure

You may request the closure of your cg66 account at any time by contacting support at [email protected]. Before closing your account, cg66 will process any eligible pending withdrawals of your verified real-money balance to your registered payment method, subject to applicable KYC and compliance checks. Bonus balances that have not met the applicable wagering requirement will be forfeited upon account closure.

Self-Exclusion

Players who wish to stop gambling for responsible gaming reasons may request permanent self-exclusion. A self-excluded account is closed indefinitely and cannot be reopened under any circumstances. Any real-money balance outstanding at the time of self-exclusion will be returned to the player's registered bKash or Nagad account within a reasonable processing period. For more information on self-exclusion and other responsible gaming tools available on cg66, please visit our Responsible Gaming page.

Inactive Accounts

An account is considered inactive if no login, deposit, withdrawal, or wagering activity has occurred for a continuous period of 12 months. cg66 will attempt to notify the registered player by email before applying any inactivity fee. Where permitted by applicable rules, a monthly administrative fee may be deducted from the balance of inactive accounts after the initial 12-month inactivity period. The fee will never reduce the account balance below zero.